The SMET Virtual Assistant: Bringing Transparency and Consistent Information to Logistics
In modern transportation, it’s not just operational capacity that makes the difference. It’s also the quality of information, its timeliness, and the ability to make quick decisions based on clear, up-to-date data.
This is why SMET GPT was created—the new virtual assistant application designed for SMET customers, engineered to make the most relevant operational and administrative information readily available throughout the entire supply chain.
Why SMET GPT
As flows become more complex and the number of steps increases—especially with rail and maritime intermodal transport—so does the complexity, and the value of strong, continuous communication between the operator and the customer rises. SMET GPT was created to transform this complexity into control, speed, and clarity.
What You Can Do with SMET GPT
With SMET GPT, authorized customers can access real-time information useful for daily management, including
- carbon reports and sustainability indicators
- on-time performance and KPIs
- status and management of claims
- progress of administrative procedures
- vehicle arrival times and updates on delivery progress
A new standard of transparency in transportation
SMET GPT embodies a specific vision of innovation. Not as an abstract promise, but as a way of working. It streamlines processes, shortens response times, and makes information accessible that is often scattered across systems, channels, and contacts. The result is a simpler, more seamless, and more effective customer-operator relationship.
Access and Availability
SMET GPT is available to authorized customers based on access levels and authorization profiles, ensuring that all information can be accessed in a manner consistent with their roles and operational needs.
Want to activate SMET GPT?
Contact your SMET representative to receive information on access, availability, and how to use the system.